Mellow Mellow cannot issue refunds unless your order arrived damaged or it did not arrive at all and this is confirmed by Australia Post.
We totally understand online shopping can get a little tricky sometimes, so we do offer exchanges or credit if you are unhappy with the fit or look of your purchase, just email us at firstname.lastname@example.org
Your returned item must be sent with a tracking number, Mellow Mellow cannot be responsible for any lost or damaged returned items.
Customers are responsible for shipping costs of returns or exchanges.
Exchange and returns will only be accepted for items in their original condition, Mellow Mellow will refuse exchange or refunds for damaged or worn garments.
Mellow Mellow cannot offer refunds or exchanges on sale items and orders that have been delivered for over 7 days.